To add to the year-long celebrations of its 30th anniversary, Maxicare marks a momentous milestone in its partnership with VRP Medical Center (VRPMC) through the opening of the Maxicare Exclusive Wing inside the said hospital’s facility.
The two organizations have had a long history of combined efforts being that VRPMC has been an affiliated hospital of Maxicare for 25 years. Tracing it back to start of their partnership in 1992, they have already assisted thousands through their joint healthcare service delivery of consultations, confinements, laboratory exams and medical procedures. Together, they serve an average of 2,000 Maxicare members on a monthly basis.
This successful delivery is due to the synthesis of VRPMC’s trusted experience of 50 years in the medical industry and Maxicare’s dedication to its commitment to stay strong as the number one Health Maintenance Organization (HMO) in the country. Given those reasons and furthermore with Maxicare proactively looking for effective means to serve its members better, the idea of a profounder arrangement with VRPMC came to mind.
Probing into the demand indicators in the area such as the growing number of Maxicare members in the surrounding residential and business hubs near VRPMC, an opportunity for Maxicare to expand its network of care was certain. The fruition of which is the Maxicare Exclusive Wing in VRPMC as it is all of the learnings combined and subsequently transformed into tangible experience for its valued members.
The opening of the said facility broadens the partnership from a regular affiliated provider setup to Maxicare now having the all the patient rooms at the 8th floor exclusive for its members. The Maxicare Exclusive Wing generally takes pride in the ease of access it offers which is incomparable to typical confinements. It has 34 artfully designed private rooms and each have been fitted with a brand new air-conditioning unit, cabinets, tables and a Smart HD Television. Patients and their guardians may even access the internet using the free Wi-Fi connection with speeds of up to 50mbps.
Moreover, Maxicare members may take advantage of the “EZ admission” procedure which is the prearranged check-in for a reserved room during their elective confinements (planned procedures). And upon discharge, an equally hassle-free express check-out process. Thus, with or without incurred excess charges, there will no longer be a need to line up in the hospital’s cashier or in any other office as all matters will be proactively resolved within the patient’s room. This process significantly reduces the time spent for check-in and check-out and it significantly makes the hospital experience more pleasant for the patient and his/her guardian.
This delivery of a customized healthcare experience is what Maxicare aims to be known for. And given the growing needs of its members, Maxicare recognizes that healthcare service now more than ever is more demanding and challenging . It should be provided with greater ease in every step and always partnered with additional lifestyle-related feature that reduces the disruption and inconvenience from the patients’ daily lives when availing of healthcare services.
Innovations such as the Maxicare Exclusive Wing enables Maxicare to stay at forefront of the HMO industry as it gets to serve more members better and faster.